Your daily business will involve

  • Lead the technical launch of new model customers, set-up and configure battery models according to customer needs
  • Train new model customers, bring them into product usage and ensure customer value generation
  • Own and improve the process of model licensing and model delivery
  • Guide customers through model onboarding sessions
  • Drive and discuss customer technical issues with our Product and Engineering teams
  • Support the models & service team in development and implementation of new battery models and model fitting approaches
  • Take over organization and implementation of customer change requests 
  • Develop deep product expertise with the TWAICE battery simulation models and apply it to help solving our customers’ most challenging problems

Your profile

  • Bachelor’s or Master’s Degree in electrical engineering, information technology or equivalent
  • 2+ years of modeling / simulation experience working in the automotive or energy industry in development or customer success roles
  • Excellent skills in Matlab/Simulink mandatory (Python is a plus)
  • Experience with lithium-ion batteries and battery modeling  
  • Experience in developing products in an agile environment is a plus
  • Strong organizational skills, with the ability to manage and prioritize multiple tasks at a time and drive them to successful completion 
  • Having fun solving problems for customers in an efficient and hands-on way, ensuring high quality work
  • Excellent verbal and written communication skills in English (German is a plus)  
  • Enthusiastic, proactive, positive-minded, customer focused, and service-oriented 
  • Thrive in a fast-paced startup environment


  • Competitive salary
  • Flexible working hours and home office
  • Strong team culture with regular team events and off-sites
  • Modern office in Munich with free parking spaces
  • Free breakfast, snacks and coffee; subsidized lunch in a high quality canteen (vegetarian options available)
  • Support with visa application
  • flat hierarchies

Apply Now

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