Warranty Tracker from TWAICE
Product Update

Update to the Warranty Tracker

January 22, 2025

Warranty condition tracking is one of the most requested updates from our customers. The latest update to our Warranty Tracker includes availability tracking and system-level KPIs.

Warranty Tracker from TWAICE
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Track Your BESS Performance Warranties Seamlessly With Our Updated Warranty Tracker

Battery energy storage systems are critical for renewable energy projects, but their success depends on meeting complex warranty conditions. With recent updates to our Warranty Tracker, including availability tracking and system-level KPIs, you get the transparency you need to ensure that your portfolio remains within their warranty conditions.  

Warranty Tracker is for you if you’re looking to:

  • Avoid costly warranty penalties: Reduce risk of warranty violations and penalties by automatically tracking warranty conditions on system level
  • Make warranty claims: Access the data and information you need to make warranty claims
  • Track and validate supplier warranties: Track all your warranties with an unbiased 3rd party solution
  • Simplify your workflow: Identify potential warranty issues for the most relevant metrics, including system availability

Track Warranty Conditions at a System Level

Warranty condition tracking is one of the most requested updates from our customers. The latest update includes the new TWAICE System Availability, as well as equivalent full cycles and State of Health at a system level. Get an overview of each metric and a visualization to track the development of these metrics over time.

Step-by-step: How the Warranty Tracker Works

  • Provide us with the information in your warranty agreement or performance guarantee
  • Compare your system’s current status against warranty conditions
  • Get immediate insights into potential issues

Step 1: Track key metrics  

The Warranty Tracker starts with a high-level overview, showing metrics at a system level.

A screenshot of a computerDescription automatically generated
Overview of warranty KPIs on system level

System Availability (NEW): TWAICE calculates availability by analyzing the operational status of individual components within a BESS, such as strings and nodes. The time these components actively contribute to energy production is assessed and used to identify active and inactive components.

Equivalent Full Cycles: This represents the total number of full charge-discharge cycles that the battery has completed, which accumulates as the system is used.  

State of Health: This is a measure of the current capacity of a BESS relative to its original capacity when it was commissioned, reflecting the overall degradation of the battery over time.

Interested in more battery terms? Our battery encyclopedia has you covered!

Step 2: Visualize metrics

Then, you can track the development of each metric over time. View the data at either daily, weekly, monthly or annual granularity.

A graph with a lineDescription automatically generated
System availability over time

Step 3: Explore data

Dig deeper into each metric by simply clicking on the "inspect data" button.

Ready to start de-risking your BESS project? Get in touch!

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